Privacy Policy
Short version: we collect as little as possible, we never sell anything, and you can ask us to delete what we hold about you at any time.
What we collect
- Order information. When you buy something, our payment processor, Stripe, handles your card details directly. We never see or store your card number. Stripe shares with us what we need to fulfill your order: your name, shipping address, email, and what you ordered.
- Order emails. If you email us ([email protected]) or use a contact form, we keep the conversation so we can actually help you.
- Anonymous usage counts. This site tracks page views and similar engagement as simple anonymous counters: which pages were viewed, roughly from which country, on which day. No cookies, no visitor identifiers, no cross-site tracking, and if your browser sends a Do Not Track signal we skip even that.
What we never do
- We never sell, rent, or trade your information. Not to anyone, for anything.
- We never store your payment card details. Stripe handles all of that, and they are certified for it.
- We do not run advertising trackers or follow you around the internet.
Third parties
- Stripe processes all payments and sends order receipts. Their privacy policy applies to the payment data they hold.
- USPS (and the label service we use to create labels, Pirate Ship) gets your shipping address to deliver your package.
- Cloudflare hosts this website and provides standard, privacy-focused bot and abuse protection.
How long we keep things
Order records are kept as long as required for tax and accounting purposes. Anonymous usage counters are aggregated by day and are not personal information. Emails are kept until you ask us to delete them.
Your choices
- Ask us for a copy of anything we hold about you, and we will send it.
- Ask us to delete your information (outside the order records the law requires us to keep), and we will.
- Use Do Not Track in your browser and our site skips its anonymous counters for you.
Contact
Privacy questions or requests: [email protected]. We answer everything, usually within a day or two (kettle permitting).